Contact support
Forum, email, status page and security disclosure — with real response times.
Email support
For account-specific issues. Include your account ID and, if you have one, the request ID from the failing call — it lets us find the exact log line.
Other routes
The forum is usually faster than email and the answer stays public.
Support email
support@lantern.devSecurity disclosure
security@lantern.devTeam
Distributed across four timezones
Response times
Forum: around 4 hours
Email: 1 working day · Security: 24 hours